Spinneys Hot Line Call Center provides all customers with the best support and service at all times.
Through our 4 digits line 1521
we ensure the right management of all incoming calls in an efficient and effective way, supported by a team of well trained, multilingual agents and supervisors.
Our hot line call center operates daily from 8:00am till 10:00pm
where the agents cater to all our clients needs and assist them accurately in their inquiries.
As part of our customer relationship management (CRM) program, our Hot Line Call Center supports the following:
- Stores information and opening hours
- Ongoing promotions
- Products inquiries
- Loyalty Program inquiries
- Customers complaints
- Community initiatives
- Research surveys
- Telemarketing